- Subsequent accidental or purposeful drops
- Water damage
- Tampering with internal hardware
- Damage resulting from attempted customer self-repairs
- Software issues unrelated to the repair
- Jail-broken devices
- New damages unrelated to the original repair
- Any loss of data occurring as a result of the repair -
customers are advised to back up all data prior to repair attempt.
Our warranty also does not cover the outcome of a repair if certain
pre-repair conditions exist, including:
- Existence of known manufacturing and/or performance
issues related to the device separate from the repair, as noted prior to the
repair
- Existence of damage to the frame of device, as noted
prior to the repair
- Water damage
- Jail-broken devices
- Tampering with internal hardware: under certain
conditions, internal damage may make a repair impossible. Our Specialist will be
able to explain in further detail upon diagnosing your specific device. If in
doubt, we recommend that you do not attempt to repair on your own, as any damage
may affect the reparability of your device.
- The warranty is valid only for the specific device
repaired and the original customer; it is not transferable across devices or if
the device is sold or given to another individual.