Faqs

How can I make payment?

You can make payment via cash, Paytm, PayUmoney or online after the repair is completed.

What is not covered under warranty?

  • Subsequent accidental or purposeful drops
  • Water damage
  • Tampering with internal hardware
  • Damage resulting from attempted customer self-repairs
  • Software issues unrelated to the repair
  • Jail-broken devices
  • New damages unrelated to the original repair
  • Any loss of data occurring as a result of the repair - customers are advised to back up all data prior to repair attempt.

Our warranty also does not cover the outcome of a repair if certain pre-repair conditions exist, including:

  • Existence of known manufacturing and/or performance issues related to the device separate from the repair, as noted prior to the repair
  • Existence of damage to the frame of device, as noted prior to the repair
  • Water damage
  • Jail-broken devices
  • Tampering with internal hardware: under certain conditions, internal damage may make a repair impossible. Our Specialist will be able to explain in further detail upon diagnosing your specific device. If in doubt, we recommend that you do not attempt to repair on your own, as any damage may affect the reparability of your device.
  • The warranty is valid only for the specific device repaired and the original customer; it is not transferable across devices or if the device is sold or given to another individual.

How can I claim the warranty on the parts replaced by the company?

If you are having some issues with the parts we have replaced you just need to contact us at our customer care helpline number . We will arrange the needful as soon as possible.
If the Problem in the replaced part is reported within 72 hours post repair or delivery of device then no extra fee is applicable. If the problem is reported after that we will arrange revisit and Rs.399 will be applicable as technician visit charge in the case of onsite servicing. If you had opted pickup service, a charge of Rs 199 will be applicable as logistic fee for re- pickup and delivery. This amount need to be paid upfront by the customer. Or else customer can also come directly to our office to claim free warranty.

Is there any additional hidden cost?

The prices quote generated on our website is estimated cost. It may vary which will be confirmed by customer service executive while confirming your order. There is no additional hidden cost.